If an item is lost or damaged during shipping please notify the shipping carrier
If you receive the item and there is a design mistake, ie… wrong spelling, wrong date we will replace it with a corrected one provided you do send back the original one that was shipped to you.
Personalized items are non-refundable, non-returnable.
Non-Personalized items that are returned will receive a refund minus any shipping charges.
After 14 days from shipping we cannot offer any refunds or exchanges.
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